Product support
Include the product, page, what you expected, what happened and the approximate time. Redact sensitive details from screenshots.
Email product supportCONTACT THE FOUNDER
A direct route to the person building it.
Clinode is founder-operated. Product questions, bug reports and privacy requests go to Joseph Nyameke Blay.
Security reports
Send a concise description, affected URL and safe reproduction steps. Do not include passwords, tokens, private code or other users’ data. Ask for a suitable transfer method if evidence is sensitive.
Email a security reportThis contact does not authorize testing or promise a bounty, safe harbor or response deadline.
Privacy and deletion
Identify the product and account involved, and the access, correction or deletion you are requesting. Do not send identity documents or credentials in an initial email.
Email a privacy requestCurrent expectations
Products are free and in active development. Support is handled by the founder; there is no published service-level agreement or guaranteed response time.